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Property Letting

A Guide for Landlords

Our letting team works Monday to Saturday. Landlords are able to discuss their property with our team members over the phone, emails, or WhatsApp during the working hours from 9am to 5pm.

Process

Before you can rent out your property, there are a few steps you need to go through:

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1. Valuation:

You should do your own research and get some ideas how much rent you can possibly charge and your competition nearby. You can start by looking for the rent level currently on the market via Rightmove or Zoopla. The property used for comparison should be similar type and conditions to the one you are renting out. Every property is different so You should make reasonable adjustments to the rent.

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2. Market your property

Once you have some idea of the rent, you can contact us to rent out your property. We will conduct our own research on the rental market nearby and make a recommendation on the potentially monthly rent. We will explain the fee to find a tenant for your property, fee for tenant referencing and the fee for ongoing management. We will explain what add-on you can get from us and how much. Add-ons can be 3D virtual viewing, floor plans, taking multiple photos or enhancing marking booklets etc. You should expect your property to be marketed via online platform such as Rightmove or Zoopla. 

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3. Necessary documentations

Under the UK Law, there are some documentations you need to provide to your tenant. For example, you need to provide Energy Performance Certificate (EPC). This is a document showing how energy efficient of your property.  If you decided to market your property via us, for a small fee, we can get an EPC done on your behalf. 

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As a rental property, you have to conduct an electricity safety check and obtain a EICR certificate. 

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If you have gas connected to your property, you need to provide Gas Safe Certificate.

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We will also ask you to provide the proof of ownership and your ID, so we can be certain that you are the owner of the property.

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4. Viewings

Once your property is marketed via us, you will be informed when a viewing is booked. A member of the letting team will accompany the potential renter. Once the viewing is done, we will gather the feedback and report back to you. 

 

5. Tenant vetting

Once we found a potential tenant, we will conduct some basic vetting for you such as income, employment status and right to rent status. Under the UK law, landlord can no longer charge potential tenants for referencing. Therefore, the cost of referencing will need to be covered by the landlord.

 

6. Rent Guarantee Insurance

Depending on the level of tenant referencing, your tenant may be accepted by rent guarantee insurance. With a small % every month, landlord will benefit from a rent insurance cover in the event of non-payment. Depending on which insurance product you go with, the insurance will cover your lost rent up to a policy limit. The insurance may also cover the legal cost to evict the tenant if they fail to pay rent.  If you require such protection, we are able to arrange it for you. 

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6. Legal Works

Once the potential tenant is vetted, we will take the deposit from the tenant and prepare the tenancy agreement on your behalf. For a small fee, we will conduct a check in report, recording the property conditions at the start of the tenancy. When the tenant decided to submit a notice to leave, we will then conduct a check out report. Landlord should expect the tenant to leave the house in the same condition at start, subject to usual wear and tear of course. 

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7. Letting management

For a % of the rent each month, we can manage the rental property for you. This allows you to be totally hands free. We will be the first point of contact if there are issues with the tenants or for property repairs. 

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